Privacy Policy

Last updated: January 1, 2026

1. Introduction

At Workfloe, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our enterprise automation platform, or interact with our APIs (collectively, the "Services"), and tell you about your privacy rights and how the law protects you.

By using the Services, you consent to the data practices described in this statement. If you do not agree with the data practices described in this privacy policy, you should not use our Services.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier, and your organizational role.
  • Contact Data: includes billing address, corporate email address, and telephone numbers.
  • Financial Data: includes payment card details securely processed by our third-party payment gateways.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
  • Usage Data: includes information about how you use our website, products, automation workflows, and services.
  • Workflow Data: includes the metadata of the tasks, integrations, and processes you automate using our platform.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing access to the Workfloe platform).
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • To improve our platform, develop new features, and optimize workflow execution engines based on anonymized aggregated usage patterns.
  • Where we need to comply with a legal or regulatory obligation.

4. Data Security & Retention

We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We utilize industry-standard encryption protocols for data in transit and at rest.

In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to request access to your personal data, request correction, request erasure, object to processing, request restriction of processing, and request the transfer of your data. If you wish to exercise any of these rights, please contact our Data Protection Officer at privacy@workfloe.io.