Refund Policy

Last updated: June 8, 2026

1. General Policy

At Workfloe, we strive to ensure our customers are completely satisfied with our enterprise automation platform. If you are not entirely satisfied with your purchase, we're here to help.

2. Eligibility for Refunds

Our standard refund policy offers a 14-day money-back guarantee for all new subscriptions. To be eligible for a refund, you must submit a request within 14 days of your initial purchase date.

Please note that this policy applies only to the first payment made for a subscription. Renewals and subsequent payments are not eligible for refunds.

3. Non-Refundable Items

The following items and services are strictly non-refundable:

• Custom implementation and setup fees
• Dedicated support tier upgrades
• Overage charges for exceeding task execution limits

4. How to Request a Refund

To initiate a refund request, please contact our billing department at billing@workfloe.io with your account details and the reason for your request. Our team will review your request and respond within 3-5 business days.